Software Updates Archives - Bookedin Tue, 08 Aug 2023 16:55:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://bookedin.com/wp-content/uploads/2020/01/cropped-Correct-FavIcon-32x32.png Software Updates Archives - Bookedin 32 32 Text Reminders Now Available in Australia and the UK https://bookedin.com/blog/text-reminders-now-available-in-australia-and-the-uk/ Tue, 01 Aug 2023 16:40:09 +0000 https://bookedin.com/?p=12310 Text appointment reminders are now live in the United Kingdom and Australia! That’s right, Bookedin just launched a text messaging feature over the pond and down under. Automated text reminders will help you stop worrying about no-shows and give clients an easy way to confirm, cancel or reschedule via text. No more relying on email reminders, […]]]>

Text appointment reminders are now live in the United Kingdom and Australia!

That’s right, Bookedin just launched a text messaging feature over the pond and down under.

Automated text reminders will help you stop worrying about no-shows and give clients an easy way to confirm, cancel or reschedule via text. No more relying on email reminders, phone calls or getting bombarded in your DMs.

This feature is now live for all paid and trial accounts, and works automatically for clients who have a valid mobile phone number.

Want to learn more? Here are a couple tutorials that explain the ins and outs of Bookedin’s text reminders feature.

Need an account? Get your business booking online and streamline your appointment process. Just click here to create your account and try Bookedin free.

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Introducing the New Mobile App Design https://bookedin.com/blog/introducing-the-new-mobile-app-design/ Fri, 02 Dec 2022 21:35:42 +0000 https://bookedin.com/?p=11913 With this update, we've made significant improvements to the user experience, making it even easier for our users to schedule appointments and manage their businesses on the go.]]>

We’re excited to announce the launch of our new mobile app design for Bookedin! With this update, we’ve made significant improvements to the user experience, making it even easier for our users to schedule appointments and manage their businesses on the go.

The new design features a sleek, modern look and feel, with a focus on simplicity and ease of use. The home screen now prominently displays upcoming appointments and allows for quick access to important features such as scheduling, client management, and appointment reminders.

In addition to the visual updates, we’ve also made several functional improvements. For example, the scheduling feature has been streamlined to make it faster and more intuitive.

bookedin mobile app refresh appointment booking page

As per a recent survey of North American Consumers, “94% of respondents would be more likely to choose a new service provider if that provider offered online booking options.” (Source: GetApp)

So if you haven’t already, why not sign up for Bookedin’s free 14-day trial?

We’re thrilled to bring these updates to our users and are confident that they’ll greatly enhance your Bookedin experience. We’ll continue to work on new features and improvements to the app in the future, so stay tuned for more updates!

Thank you for choosing Bookedin and we look forward to your feedback on the new design. Comment below, or give us a shout on our social media or email, we’d love to hear from you.

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Bookedin’s Got a New Look https://bookedin.com/blog/bookedins-got-a-new-look/ Thu, 25 Aug 2022 17:00:36 +0000 https://bookedin.com/?p=11587 We know its been a long time waiting but we are excited to announce that it’s here! Our new suit is finally here!!!     That’s right, The Bookedin app refresh is here and ready to have you feeling like you just got a new suit. We felt things were getting a little, well… old, […]]]>

We know its been a long time waiting but we are excited to announce that it’s here!

Our new suit is finally here!!!

 

 

That’s right, The Bookedin app refresh is here and ready to have you feeling like you just got a new suit. We felt things were getting a little, well… old, and needed a change. So we decided to shake things up and give Bookedin a snazzy new look, and we are very excited to show you. 

We think you’re gonna like what we came up with.

 

 

BAM! 

See! Doesn’t that look great? 

We wanted to give you a modern, high-quality feel, the same ones your customers experience when booking with you. We took the time to add some more color to help differentiate between calendars and while also improving the overall vibrance of your dashboard. We thought the combination of these improvements would bring some much needed new life to your day-to-day schedule.

 

 

We knew you’d like it. 

We’re looking to enhance your booking experience by improving the look and not adding anything new to learn, so you won’t have any trouble navigating your new profile or using the same features you’ve always loved. 

Login to your Bookedin page now to check out the new updates and see what we’re talking about. After that all you’ll need to do is simply sit back, relax and enjoy the new look of your Bookedin page.

 

 

While we are very happy with our new look we are always interested in hearing from our customers, so we’d love to have your feedback. Feel free to leave a review, we’d love to hear from you.

 

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Keeping your Account Secure with Two-step Verification (2sv) https://bookedin.com/blog/keeping-your-account-secure-with-two-step-verification-2sv/ Mon, 18 Jul 2022 16:25:04 +0000 https://bookedin.com/?p=11349 These days, you can never be too careful with your online data. Scam artists, hackers, online trolls. The benefits of using the online world does not come without its risks. Security should always be top of mind. Account security is a top priority for you and your clients, we know this. That’s why we have […]]]>

These days, you can never be too careful with your online data. Scam artists, hackers, online trolls. The benefits of using the online world does not come without its risks. Security should always be top of mind.

Account security is a top priority for you and your clients, we know this. That’s why we have a development team dedicated to the highest standards of security with features to ensure your account is always safe. Not only do we feature encrypted SSL security blocking any unwanted people from viewing your data, we have also recently implemented a Two-Step Verification security process, to help further protect your account.

Two Step Verification is a widely used security process ensuring the validation of your identity to prevent unknown people from accessing your calendars. You may notice that when you sign in to your Bookedin account, you will be prompted to provide a code sent to your bookedin email address. This is to ensure that is in fact “You” accessing the account and not someone else. 

 

Two-Step Verification Process

  1. Log in to your Bookedin account as you normally would and wait for the prompt screen to appear asking you to enter a 6-digit verification code that was emailed to your Bookedin account.

 

2. Locate the email in your inbox. Once you open it you will see a 6 digit code bolded in the center of the page.

 

3. Copy the code from the email body and paste it into the blank code field in your Bookedin account. Click “verify” and you will be logged in to your Bookedin account.

 

You will be prompted to repeat this process every time OR you can select the box asking not to verify devices from that location again. Two-step verification will automatically be switched on upon accessing your account, however, should you ever want to switch it off, you can do so by following the steps here

If you ever need any additional assistance with your account or have any questions about security, you can always contact us.

Stay safe out there!

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A Fresh New Online Booking Page Design https://bookedin.com/blog/a-fresh-new-online-booking-page-design/ Tue, 10 May 2022 16:07:40 +0000 https://bookedin.com/?p=11289 We've refreshed your online booking page with a modern look and added features to make it even easier for your clients to book appointments.]]>

Today’s the big day!

We’ve refreshed Bookedin’s online booking pages with a modern look and added features to make it even easier for your clients to book appointments.

Here’s a few of the new booking page features:

  • Totally new modern design
  • Drop-down menus to help clients choose their favorite provider or service
  • Better organized services list
  • Dark mode
  • New color palette options
  • And more!

Here’s a sample of what your clients will see: 

new online booking page design

Desktop version:

desktop new online booking page design

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Connecting Bookedin to Social is Now Easier Than Ever https://bookedin.com/blog/connecting-bookedin-to-social-is-now-easier-than-ever/ Mon, 14 Feb 2022 15:21:40 +0000 https://bookedin.com/?p=11213 It's now easier than ever to get booked on social media! Thanks to our partnership with Facebook, you can connect online booking to your Instagram & Facebook pages in just a couple of clicks all within your Bookedin app.]]>

Great news coming to you from Bookedin HQ.

It’s now easier than ever to get booked on social media! Thanks to our partnership with Facebook, you can connect online booking to your Instagram & Facebook pages in just a couple of clicks all within your Bookedin app.

Yes, we do in fact say!

While this simple little addition might seem small, it is very mighty. Think about it, all you have to do is head to your settings & integrate pages on your mobile app to find the social media integration. Once you’ve selected which social accounts you want to connect to, your social media pages will automatically display a new “Book Now” button that will be directly linked to your booking page allowing customers to book appointments with you through your Facebook and Instagram pages.

Behold! The power of simplicity!

See, we knew it would make sense once you saw it. Now, before you run away to show off your new page and brag to your friends and clients about how tech savy you are, make sure you double check our instructions below on how to integrate everything, just to be safe.

Facebook & Instagram “Book Now” Button Set-up

Step 1)

Open up the Bookedin app for iPhone or Android. Then head to Settings > Integrate and locate the “Facebook/Instagram “Book Now” Button” section.

Step 2) 

Select which social media pages you would like to integrate with a “Book Now” button and click connect.

Step 3) 

Once you click connect, you will be prompted to log in to your Facebook account to authorize the integration and voila! Your social media pages are now set to help you fill up your calendar and book appointments all from your Facebook & Instagram.

If you need additional help or questions answered pertaining to the set-up of your book now button, please visit our support document on “Facebook & Instagram Book Now Buttons”

NOTE: Should you ever encounter any problems or errors you can always book a support call with a support specialist here.

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Book More Appointments through your Facebook and Instagram Pages https://bookedin.com/blog/book-more-appointments-through-your-facebook-and-instagram-pages/ Wed, 15 Dec 2021 21:00:14 +0000 https://bookedin.com/?p=10879 Looking to increase the amount of appointments you book through your social media pages? Well, we’ve got some good news for you 😀. Bookedin’s partnership with Facebook will enable you to grow your appointments and target your customers by integrating your booking page with your Facebook and Instagram accounts. Using Bookedin’s Facebook Business Extension, you can […]]]>

Looking to increase the amount of appointments you book through your social media pages? Well, we’ve got some good news for you 😀.

Bookedin’s partnership with Facebook will enable you to grow your appointments and target your customers by integrating your booking page with your Facebook and Instagram accounts. Using Bookedin’s Facebook Business Extension, you can make it super easy for fans to book appointments with you through your social media pages, your social media ads, and even your social stories!

Bookedin Really is available

That’s right! You can now reach all your followers and allow them the convenience of quickly and easily engaging your services through these social platforms. You can add a Book Now button to your Facebook business page, Instagram account and Messenger chats, add the features of Bookedin allowing customers to instantly book an appointment 24/7.

Make Your Social Channels Work For You

With no need to contact you, it becomes easy for your page visitors to become new customers. The simple solution to appointment chaos with easy to use appointment booking software offering great features like appointment reminders and payment processing that saves time and eliminates unnecessary stress, now includes your social channels. Just another way to help grow your business while enjoying peace of mind with smooth scheduling.

Multiple Setup Options

Setup Method 1:
Via Bookedin Website

Setup Method 2:
Via Instagram

Setup Method 3:
Via Facebook

Setup via Bookedin Setup on Facebook

Need help?

Click here for step-by-step setup instructions including screenshots. Contact the Bookedin support any time. Or you can click the “support” links at the bottom of each Facebook setup screen. You can also click here to get help from Facebook support.

Start Your Free Trial Now

Don’t wait to take your business to the next level. Our Pro Bookedin plan is a cinch to set up and free to try for 14-days. We know you’re going to love it!

Busy Done Better

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Booking clients in another time zone? We got you! https://bookedin.com/blog/booking-clients-in-another-time-zone-we-got-you/ Fri, 13 Aug 2021 10:00:13 +0000 https://bookedin.com/?p=10717 Ever booked an appointment with someone in a different time zone? Ever get caught trying to quickly do the conversion in your head....only to realize that their time zone is actually ahead of yours? You'll be happy to learn, your online booking page, client confirmations and reminders will all automatically adjust the time zone!]]>

Ever booked an appointment with someone in a different time zone? Ever get caught trying to quickly do the conversion in your head….only to realize that their time zone is actually ahead of yours?

If you haven’t yet, chances are you will at some point. 

Remote work & virtual appointments have become the new normal. Many of us now work with and service people in different states and provinces. It is with this in mind that we decided we would save you and your clients the time (lol) and automatically convert all your appointment times to the correct time zone!

Now, your online booking page, client confirmations and reminders will all automatically adjust the time zone. This means if clients are booking virtual appointments from afar or travelling from out of town, the time zone is properly adjusted on their end.

The time zone feature is “on” by default for all Bookedin users and all plan levels. If you need to turn it off, here are the steps:

  1. Log in to Bookedin web: https://scheduler.bookedin.com
  2. Go to Settings > Customize
  3. Turn off the setting “Allow clients to specify their own time zone when booking an appointment”

You can manually modify a client’s time zone if necessary: 

Via the client list:

Via any appointment: 

Mixing up time zones happens to us all from time to time (get it?!) so we just wanted to make sure we told you that we got you!! Appointments for your clients should be simple and easy, no calculators needed!

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Video Conferencing is now live! https://bookedin.com/blog/video-conferencing-is-now-live/ Tue, 03 Aug 2021 07:00:22 +0000 https://bookedin.com/?p=10647 Gone are the days of sending separate emails to your clients for your video conferencing needs. Now you can automatically link Zoom, Skype or any video calling service directly in your Bookedin appointment invitations/services!! Yes Jim, it’s very alive! Over the last year and a half, video conferencing has become a normal part of work […]]]>

Gone are the days of sending separate emails to your clients for your video conferencing needs. Now you can automatically link Zoom, Skype or any video calling service directly in your Bookedin appointment invitations/services!!

Yes Jim, it’s very alive!

Over the last year and a half, video conferencing has become a normal part of work life with businesses having to adapt to the changes in their industries. Now, you can link your video conferencing link directly in your meeting invitation and save your clients the hassle of having to check their emails for separate video invitations, and it’s as easy as clicking a button. Every conversation is better when you can see the other person but just make sure your meetings don’t go longer if you get caught up talking about your client’s cool hat!

How can this benefit me?

Now there’s no need to send your clients a separate email causing them to look through their inbox to find what they need. Our automatic email/text confirmations will provide your clients the only prompt they need so they can hit the link and be all set to go. All you need to do is create your video conference on your chosen platform and attach the invitation and we’ll take care of the rest! The only thing left to do is shine up those glasses, brush those teeth, and perk up that smile because it will be “lights, camera, action!” for your next appointment.

How to Use the new Video Conferencing Feature

We wanted to ensure that you have full control over each and every appointment you set, so we graciously provided you two ways to implement your video calling feature into your appointments. You can either add it to individual appointments OR automatically add it to your services to save time. After all, that’s what we’re all about.

Both ways are equally simple and effective, so here’s a breakdown of how to get them up and running.

Automatically Add Video Conferencing to your Services

You can now add video calling to your services so that anyone who books that service will have the video calling option available to them, making it easy and convenient.

Here are the steps to execute this:First you must set up an account using one of the popular apps. Ex: Zoom, Skype, Google Meet etc. Then copy your meeting invitation.

Here is an example for Zoom.

1: Log into Bookedin web or the mobile app (iPhone / Android)

2: Go to Settings > Services then click to edit an individual service. 

3: Under Video Conferencing, paste the video conferencing link you just copied from Zoom/Skype etc. 

4: Hit save and BAM! Now all clients that book that service can easily join a video conferencing link for their appointment. 

Optional: repeat the above steps for any other services

Adding Video Calling to Individual Appointments

If you’re looking to add a video calling feature to individual appointments, say no more, we have that option for you as well. This is handy if you need to switch an appointment from in-person to online, or if you are booking in a specific client who prefers to meet with you virtually.

1: Log in to your Bookedin appointment scheduler (web, iPhone, Android).

2: Go book an appointment as you normally would for any client, by selecting the date and time slot you desire.

3: Now, when you go to fill out the information, you will see a new link called “Add Video Conferencing”.

4: Upon clicking the link, you will see a blank field appear. Copy & paste your video conferencing link into that field and voila! Your client will receive the meeting invitation with a video conference link attached. Easy, right?

What your clients see

A video icon will appear on your services and clients can easily book & join the call via the reminders. (BTW, your clients will think you’re pretty much a computer coder now, so we are not responsible if they ask you to develop high quality excel spreadsheets or code javascript)

Online Booking Page:

Thank you Page:

Confirmation & Text Reminders:

Email Reminders:

And thats it!

By setting up video conferencing with your services you’ll be able to connect with clients virtually in the most natural way possible and enjoy the connection of a face-to-face conversation.

 

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Refer Your Friends & Get Free Online Scheduling https://bookedin.com/blog/free-online-scheduling-tool-refer-friends/ Tue, 01 Sep 2020 23:00:53 +0000 https://bookedin.com/?p=9459 Why are referrals so important? Because of the free rewards of course! But seriously, no business owner on earth wants to spend their precious spare time researching appointment apps. They want to know what other savvy business owners like YOU use. So why not be a leader in your community and refer a friend or colleague to Bookedin? ]]>

If you’ve been searching for a free online scheduling tool, then look no further. Bookedin is excited to announce our new and improved refer-a-friend program!

It all started when we heard that our customers were referring their colleagues and local businesses. After receiving several emails like this one, we decided it was time to reward everyone for spreading the word.

free online scheduling tool refer a friend to bookedin

We 🧡 Diana

How the Bookedin Referral Program Works

All you need to do is sign up or log in to Bookedin and share your special referral link. Whenever someone clicks your link and purchases any Pro plan, you’ll both get a free month!

Web/tablet view (Account > Referral Program)

refer a friend to bookedin free online scheduling tool

Mobile app view (settings > referral program)

Why are referrals so important?

Because of the free rewards of course! But seriously, no business owner on earth wants to spend their precious spare time researching appointment apps. They want to know what other savvy business owners like YOU use.

So why not be a leader in your community and let your fellow business owners know about Bookedin? As someone who runs a busy shop, you know the power of word-of-mouth referrals. It’s one of the best ways to find new customers and discover powerful new tools for your business.

Help build the Bookedin family & reap the rewards

Here are the steps:

  • Log in to Bookedin (new here? sign up for free)
  • Go to “Account > Referral Program”
  • Behold! Your shiny new referral link
  • Hit share 📩
  • People can click the link, sign up for free, and if they purchase any Bookedin plan, we’ll credit both of your accounts with a free month!
  • Referrals get credited the first week of every month. We’ll send you both a quick email to let you know.
  • There’s no limit on how many free months you can earn. 😊
via giphy

Who is this for?

Well hmmm, who do you know who could use an appointment scheduling software?

They’re that friend of yours who is absolutely killing it in their business. They’re running their own shop and you’re often left wondering how they’re able to balance it all. Finding great staff, keeping the Instagram feed fresh, balancing family time with the constant incoming emails, phone calls, DMs and texts from loyal clientele. As you know, the stress of managing an appointments-based business is no joke. Bookedin melts all of that stress.

And even if their business isn’t *exactly* booming, setting up an online scheduling tool for clients will make it easier to book and increase the flow of clients coming in the door. Especially through “the ultimate happening” of 2020, booking online is the new normal, and a key way to get more appointments booked.

Either way. You want the best for them. To help them reach K2-summit-levels of success.

mountain top summit
via giphy

She’s your massage therapist. He’s your local barbershop owner. They’re your tattoo artist. Your therapist, your personal trainer, your physiotherapist, your massage clinic, your go-to beauty salon. You want to help them cut down on stress and help them improve their business. Just like you did.

It’s time for a free online scheduling tool

We won’t lie. Some folks are scared to get started. But do you remember how easy it was to start booking appointments online?

If your friend is feeling a bit skittish, you can tell them that in about 15 minutes anyone can setup an online appointment booking system. After the setup, staff and clients take to it like a little kid at the water slide park.

Or like a duck in water.

Or this:

ducks on a waterslide
Actual Bookedin users

You get the picture.

And even if they’re allergic to tech, the Bookedin team can help them get their account up and running over a zoom call, phone (1-888-966-8176) or email support.

Here’s one last piece of motivation.

One final tidbit to help convince your colleagues (and get your sweet-sweet referral credits rolling in…)

With online appointment booking, your friend’s business and books will boom overnight. Just ask Deborah whose salon got ~50 appointments booked within hours of setting up Bookedin.

deborah farquharson business owner

“I just love the Bookedin scheduler. My daughter sought out an online scheduler to assist us with time management. We started our free trial, and just in time, our business took off literally overnight (booked approx 50 appts in 48 hours). Bookedin saved our scheduling sanity and continues to demonstrate our company as organized and professional. So, a big thank you…keep up the good work bookedin.👍

Deborah Farquharson, Owner, Bubbly & Co Lashes

Share Bookedin with your friends now…

…and help their business get to the next level!

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